ARTICLE: “Goals: How One NHL Team Scored a Customer for Life”

In my family, the Montreal Canadiens (or, the Habs) are our team. My grandfather would, twinkle-eyed, tell of the thrill of watching hockey on live TV for the first time (and seeing his hero Maurice Richard through the lens of a wavering black-and-white screen), which inspired him to water down the backyard every winter and get his kids skating at “rocket” speed.

ARTICLE: “Life Lessons: What IKEA Gets Right About Customer Experience”

It’s 2019. It’s nearly March. Clearly, I’ve been busy. But in a good way! Writing, editing, video creation, managing a content calendar, overseeing projects (and a phenomenal marketing team) – these have filled my days for many months. And, too, I think some of the fruits of this labour are worth sharing here. So, the time…

#VisualPeople: How Comics and Chronicles Collide in Canada’s Group of 7

This article appears as part of Visual People, a Q&A series devoted to profiling visually in-tune folks who work in a diversity of industries. Subscribe or follow along on Instagram. #visualpeople by Samantha Mehra This time in Visual People, we talked with Chris Sanagan and Jason Lapidus, the two minds behind the Canadian comic, Group of 7….

#VisualPeople: Pa-pa-Paparazzi! [Guest Post]

This guest article, featuring new Vancouver correspondent Sharon Roberts, appears as part of Visual People, a Q&A series devoted to profiling visual creators from a diversity of industries. Keep up to date by subscribing, or following along on Instagram. Join me in welcoming Sharon to the series! Scroll down to read more about her and her…

Happy Birthday, America.

Red, white and blue is a delicious colour scheme, no? Created with: iPad, Apple Pencil, three colours, and one pen type.

Visual Adventure: A Digital Study of Hokusai’s Wave

The movement in Hokusai’s iconic painting, The Great Wave off Kanazawa, has given our eyes a workout for decades. The presence of its several prints in Western collections (the Met and British Museum included) have allowed folks on my side of the globe the pleasure of accessing its foreboding beauty. Normally I wouldn’t deign to…

Visual Events: Toronto Comicon 2018.

Every year, nerds of the world (or, at least, of the Toronto area) don their best creative cosplay gear and descend upon the Metro Toronto Convention Centre to gush over their favourite sci-fi celebrities, vendors, comic book artists, and collectors. Everywhere you look, visual people abound. This time around, I had the pleasure of visiting…

Visual Adventure: Masters of the Universe Mash-Up.

This past week, I did a quick study of some iconic North American images from the 20th and 21st centuries: Obama’s Hope campaign poster, and an early but memorable cover from the Archie Comics series. To learn the principles of both, I used characters from He-Man and She-Ra (two seminal cartoons from my childhood) and…